Privacy Notice

Protecting your personal information
Your employer is cooperating with Aon to give you the best possible service and advice within insurance and pension. This involves Aon processing personal information about you that we receive from your employer, your former pension provider or from you.

It is very important to us that we protect and respect your privacy and, in this notice, we would like to tell you what we do to keep your personal information safe and secure.

Aon is the data controller of your personal information
Aon Denmark A/S is the data controller in relation to the service we provide as a pension and insurance broker. This means that we collect, store, process, delete and, if necessary, pass on your personal data to third parties in order to be able to provide you with the best possible advice and service with regard to your insurance and pension.

Which personal information do we use?
We collect and process the following personal data about you at Aon in connection with the following:

Advice on signing up for insurance: contact details, social security number, and family relationships (if you provide this yourself).
Advice on a specific insurance claim: contact details, social security number and health or claims information.
In connection with a posting as an expatriate or a trip, we may process the following personal data about both you and your family: contact details, family relationships and social security number. If you are the one providing us with your family's information, please ensure that they agree to our processing of their data and that they receive this notice.
In some cases, we also receive information about your name and date of birth from your employer in order to allocate the premium costs in connection with invoicing your employer.
If you have a pension scheme through Aon, we will process salary and possibly asset information about you and possibly your partner (if you provide this yourself) as well as information about the date of employment.

The legal basis and purpose of our processing of your personal information
The personal information we collect when providing our advice is collected on the basis that it is necessary

to pursue our legitimate interest in providing you and your employer with the best possible advice in relation to our insurance and pension services and to fulfill our contractual obligations to your employer, and
comply with our legal obligations, including under accounting and anti-money laundering legislation.
Regarding social security numbers, we process this on the basis that the processing is a natural part of the normal operation of our business and as the processing is essential to ensure a unique identification of you, and in certain cases of your family members, for example in connection with visa applications.
If it becomes necessary to obtain health information from you in connection with advice on a specific insurance claim or in connection with taking out insurance, we will ask you for your consent - remember that you are always fully entitled to withdraw your consent.
If we receive health information about you from your employer or pension or insurance provider in connection with advice on a specific insurance claim, we process this information to establish, assert or defend our, your or your employer's legal claims.

Disclosing personal information to third parties
Correct handling of your personal information is very important to Aon. We will not sell, publish or in any way disclose information to a third party without your consent, unless it is necessary to fulfil an agreement with you or to ensure compliance with current Danish law. We will not use your information for any other purposes other than those described in the present document.

It may be necessary to disclose your information to select and trusted cooperating partners in order to be able to provide you with our service and advice. We will for example disclose information to pension and insurance companies who use your information to establish and adjust your pension and insurance scheme. It may also be necessary to pass on your personal information to Aon's group companies in order to provide our services and advice to you. You can find a list of our Aon companies here.

It is our responsibility to ensure that your personal information is not abused. We therefore place heavy demands on our partners when your personal information is used outside of Aon. We always demand and ensure that our partners’ guarantee that your personal information is protected.

In connection with IT development, hosting and support, personal information may be transferred to data processors, including data processors in the United Kingdom which the EU Commission has approved as a secure third country.

Secure storage of personal information
Aon is committed to protecting your privacy. We use technical and organizational measures to secure your personal information against unauthorized access and use, destruction, alteration, or disclosure. To ensure data security and integrity, only a limited number of Aon employees with a specific objective and a necessary need have access to your personal information.

In addition, all employees at Aon must follow internal procedures and rules regarding the handling of personal information and are obliged to regularly participate in training in the secure processing of this.

Deleting personal information in Aon
We will delete your personal information ten years after the end of the year in which you are no longer employed with your current employer, and we have no longer need to document the advice we have given you.

Your rights
You have the right to receive information regarding the processing of your personal information as well as a copy of the personal information that we process about you. If you become aware that the personal information, we process about you is inaccurate or incomplete, you have the right to have it corrected.

You also have the right to object to our processing of your personal information and request it is deleted, or restricted.

If your request is justified, we will correct, delete, or restrict the processing of your personal information accordingly. We reserve the right to require from you verification of your identity before we respond to your request.

Under certain circumstances, you may obtain the personal information we have collected from you in a structured, commonly used, and machine-readable format and to have this data transferred to another controller.

You also have the right to complain to the Danish Data Protection Agency about Aon's processing of your personal information. The complaint must be submitted to the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, tel.: 3319 3200, e-mail: [email protected].

For more information
If you want to know more or if you wish to exercise your rights described above, please contact our Data Protection Officer (DPO) by writing to [email protected].

Last updated 30 April 2024.