Natalie
University: University of Reading
Degree: Law
Current job title: Claims Advocate
What attracted you to the Aon Graduate Programme?

I took part in Aon internship and really enjoyed the opportunities I was given, the teams I was involved with and the corporate culture.

What have you learnt in your time at Aon?

I have been able to learn about the differences between business lines through my several rotations. I have been able to develop an understanding of how the policies respond, through training and through my exposure in real life instances to these claims. The graduate scheme has also allowed me to work on several projects which have allowed me to meet with senior members within Aon and within the market, as well as developing my presentation skills and ability to partake in meetings and conference calls. I have also been able to start to learn Spanish during my time at Aon, enabling me to have better communication with many of our clients who are Spanish speaking and our local office.

What does a typical day look like for you?

My days are very different, dependent on what is in my calendar and what the current status of any claims I am handling is. I often answer client queries, attend meetings or participate in conference calls throughout the day. As a claims advocate you spend less time out in the market, but more time liaising with the client to make expectations and the underwriter to help gain the maximum amount of coverage for the client which is available. I sometimes attend seminars in order to broaden my knowledge of the claims handling process and my specific business line.

What have you enjoyed most about your Graduate Programme?

I have really enjoyed all of the extra opportunities, including taking my ACII exams, participating in projects outside of my everyday role and attending training such as energy school.

What’s next for you at Aon?

My next rotation is within the Political Risks team and I hope to develop technical knowledge whilst learning about the different workings of my new team.

What advice would you give to someone considering applying for the upcoming Aon Graduate or Internship programme?

I would encourage a potential new candidate to really immerse themselves in the programme and the opportunities it offers and always offer to help out. The programme really offers an opportunity to expose you to a high level of training.

Ollie
University: LSE and Bath
Degree: Geography (LSE) and Management and Finance (Bath)
Current job title: Aviation Reinsurance Broker
What attracted you to the Aon Graduate Programme?

Insurance was a career I hadn’t thought about before and came across it whilst researching applications during my Masters programme at Bath University. The more I read about the industry, the more interested I became. It provided the chance to work with clients from all over the world, whether SME’s or large corporates and I really felt it would suit my personal skill set. Following a lot of research, I became particularly interested in the reinsurance segment of the industry. Aon is a multi-faceted market leader and is renowned for having arguably the most reputable Insurance graduate scheme out there. As such, when I was lucky enough to be offered a position within Aon Benfield on the graduate programme, it was something I couldn’t turn down.

What have you learnt in your time at Aon?

Where to start? My skill set has improved hugely since life at Aon began. This ranges from technical understanding, both proficiency and efficiency, contact base within the market and trying to be as strong at my role as possible. I have also nearly completed the ACII qualification with one exam left so that will be really useful to get under the belt. The graduate programme was also a great environment to improve my wider skill base, taking part in activities such as presentation skill training and team building exercises not to mention exposure to some really exciting people within Aon and the wider market place.

What has been your personal highlight?

Being given the responsibility to handle my own accounts in a short space of time, and being heavily involved in placing these risks.

What does a typical day look like for you?

I am an early starter and get in to the office just after 7am. I will tend to spend around an hour sorting through emails that have come in overnight before addressing any high priority issues. Given the nature of the business, there are times of the year during renewals season where we are very busy. Therefore, this will involve running analysis, liaising with clients and discussing strategy internally. Towards late morning I will normally head out of the office and in to Lloyd’s to see reinsurers which will last till around 1pm. Dependent on how busy I am, I may try and pop to the gym but otherwise, I will do a working lunch at my desk. The afternoon again will be mixed with meetings and maintenance of accounts along with working on up-coming renewals or potentially any new tenders we are participating within. My day usually finishes around 6:30pm. I have just joined the cycle to work scheme through Aon so have begun cycling to and from work which is an enjoyable way to start and end the working day.

What have you enjoyed most about your Development Programme?

The opportunity to be part of a large graduate intake that works across all parts of Aon. It helps you better understand what each of the different business units do and provides a large group of peers.

What have you enjoyed most about your Graduate Programme?

There are many factors but I would say overall, the people I have met and the amount I have learnt. Every day feels like a school day and I have not stopped absorbing information since I began but I hope this continues as it is a great way to stay motivated. Aon has made me feel exceptionally welcome and I have felt part of the team from day one which can only be a positive for any newbie commencing life here.

What’s next for you at Aon?

I have now been with Aon almost two years and over the next two, I am very much focused on increasing my knowledge base and skill set further. I would love to be able to turn round five years into life at Aon and feel as though I had really made a head start into my career and was well on the way to a great journey at Aon.

What advice would you give to someone considering applying for the upcoming Aon Graduate or Internship programme?

Do it! There are multiple different grad programmes and there is something for everyone across our three different businesses. If you get the opportunity to come in and work here, make sure you try to meet and experience as much of the company as you possibly can early in your career.