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2025 Benefits Survey
of Hospitals

Participate Now

Aon Health Solutions clients will need to complete Step 1 only.
All others will need to complete both Step 1 and Step 2.

Step 1 - Complete
Strategy Questionnaire External site

Step 2 - Complete
Data Request
Key Dates
  • Survey Closes:
    May 28, 2025
  • Results Publication:
    October 2025
Questions?

Contact Our Project Lead:

Sheena Singh
Aon Healthcare Industry Practice – Health Solutions

Survey Overview

Join our survey to gain industry-leading insights to manage your employer-sponsored health plans and benefit offerings.

As the world of healthcare continues to evolve at a rapid pace, healthcare HR and finance leaders seek a trusted source for market intelligence and benchmarking to use as a foundation on which to build their strategies and make critical decisions for 2026 and beyond.

Against this backdrop, our survey focuses on how health systems are evolving their benefits priorities and strategies to stay ahead of rising costs and shifting talent trends. Covered topics include:

  • Medical and pharmacy programs to control cost
  • Prevalence of benefits to attract and retain talent and support wellbeing (women’s health, family building, caregiver support, time off, etc.)
  • Strategies to drive domestic utilization
  • Tactics to identify and manage high-cost claimants
  • Approaches to address affordability and financial wellbeing
  • Strategies to support emotional wellbeing and address employee burnout
  • Policies for time off for various talent segments (e.g., executives, physicians, APPs, residents, etc.)
  • Plan costs benchmarking (national and regional breakout available)
  • Medical and pharmacy plan design and employee contributions benchmarking (national and regional breakout available)
  • Employee cost share differentials between domestic, in-network (non-domestic) and out-of-network tiers; and in-house and external pharmacy

Complimentary Participation and Results

There is no fee to participate in this survey. All participants who provide a complete submission will receive complimentary access to survey results via e-mail and print. To access results from the 2025 survey, your health system must participate; the report is not available for purchase. You may also request a complimentary and tailored session with an Aon healthcare industry leader to explore key findings, benchmarking to other health systems in your region, and recommendations specific to your organization.

How Long Will It Take to Complete?

  • For Aon full-service Health Solutions clients: The Strategy Questionnaire will take on average 60-90 minutes to complete.
  • For all others: You will need to complete two steps:
    • Step 1: The Strategy Questionnaire will take on average 60-90 minutes to complete.
    • Step 2: Compiling documents for the data request will take on average 10 minutes.

Frequently Asked Questions

  • Can I download and preview a copy of the survey questionnaire?
    Yes, you can preview the questionnaire in a PDF format by clicking here Opens in a new tab . Please note: The PDF questionnaire is for informational purposes only; you must submit responses online to join the survey.

  • Who Should Participate?
    This survey is designed for health system decision makers, including individuals with the following titles: CHRO, VP of HR or senior HR/benefits associates. We recommend having a benefits associate review the questions and pre-fill responses in the pdf and review with a senior leader to ensure accuracy of the organization’s strategy.

  • How long will it take to complete the survey?
    In most cases, the Strategy Questionnaire takes approximately 60-90 minutes to complete. However, some participants will take longer to complete it based on their organization’s practices. It will be most efficient to review the questions linked above first to ensure you have all of the responses ready to input in the questionnaire.

  • Do I have to complete the survey all at once?
    We recommend you aim to complete this questionnaire in one session. You can download the pdf of this questionnaire to prepare information in advance to answer these survey questions, and to ensure your time spent on completing the survey questionnaire is efficient and expedited. If you leave this questionnaire and come back, it will open back to the question you left off on when you open in the same browser (unless your organization's browser policies clear the cache). If you are unable to access a previous version of the survey, please reach out to us at AonHospitalSurveyCentral@aon.com and we will be able to send you a copy of the answers you input.

  • Who is best suited to complete the Strategy Questionnaire portion?
    This survey is designed for health system decision makers, including individuals with titles such as CHRO, VP of HR or senior HR/benefits associates. Respondents must have visibility into their benefits offerings and a broad understanding of strategic initiatives around talent recruitment and retention; inclusion and belonging; and employee engagement. Please coordinate so only ONE person from each organization fills in the survey. We recommend having a benefits associate review the questions and pre-fill responses in the pdf and review with a senior leader to ensure accuracy of the organization’s strategy.

  • When are submissions due?
    The deadline for all submissions is May 28, 2025.

  • What type of data is collected in this survey?
    This survey collects general information on HR and benefits strategy as well as health plan design, cost and utilization metrics. Member-level data is not collected.

  • What are some highlights from last year’s survey?
    Our 2024 Benefits Survey of Hospitals reports provided key findings for 157 U.S. health systems, representing more than 1,500 hospitals and 3.3 million-plus employees. Click here to preview highlights.

  • Will my answers remain confidential?
    Yes, all individual responses will remain confidential. Results will only be published in an aggregated manner in accordance with best practices for maintaining data confidentiality.

  • When will the survey results be ready?
    The survey results will be shared in October 2025.


Aon Health Solutions clients will need to complete Step 1 only. All others will need to complete both Step 1 and Step 2.

Step 1 - Complete
Strategy Questionnaire External site
Step 2: Complete
Data Request