Aon | Professional Services Practice
Webinar Replay: Embedding AI in Talent Strategy
Release Date: April 2025The rapid expansion of generative Artificial Intelligence (AI) has prompted organizations of all kinds to grapple with how to embed this technology into their products and services. Although professional service firms face some unique challenges and opportunities when thinking through an AI rollout, general issues are discussed by Aon’s Workforce Transformation and Talent Solutions in a March webinar.
Key Takeaways
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The rapid expansion of generative AI is causing organizations to consider how best
to embed this technology in serving clients
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Professional service firms have some unique challenges, but like all organizations need to develop coherent AI strategies, including within their approach to talent
- Aon’s Workforce Transformation and Talent Solutions March 2025 webinar discusses talent challenges all businesses face
For a professional services firm to successfully capitalize on the benefits of AI, it first needs to communicate to employees a coherent firm-wide AI strategy with stated goals, guiding principles, and guardrails.
Many professional service firm roles are expected to become “AI-adjacent”, so investments in programs to upskill and reskill workers will pay productivity and retention dividends. They are also a vital step toward building employee trust and confidence in the firm’s AI strategy.
Aon’s Talent Solutions consultants are ready to help firms think about how to incorporate AI in their long-term talent strategy, perform AI sensitivity analyses for existing jobs, ensure that AI becomes a catalyst for pay equity, and other AI governance tasks.
To hear more, we encourage you to replay our March 2025 webinar, based on February’s Artificial Intelligence Study: All Industries - Q4 2024:
Aon’s latest North American AI Study has pinpointed key factors companies should consider when rethinking approaches to talent management, compensation, organizational structure, and governance. During this webcast, Aon’s Human Capital experts will highlight the study’s findings and explore their implications for developing and refining people strategies.
While not focused specifically on the professional service firms, many of the themes and recommendations are still relevant.
Contact
For more information about AI in the workplace, talent strategies, and how Aon can help, please contact Jake Delman and Mark Scarafone.
Senior Consultant
Washington, DC
Senior Vice President and Health & Benefits Leader
Radnor, PA
About Aon
Aon (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.
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