Key Trends in U.S. Benefits for 2025 and Beyond
As healthcare costs continue to rise, employers are trying to balance the need to take care of their workers with the need to keep costs under control. Aon’s 2025 U.S. Health Survey provides insights into the choices employers are making, and their potential effects on costs.
Key Takeaways
-
Employers expect the cost of healthcare to rise 9.2 percent in 2025, up from 8 percent last year. After making plan changes, that increase is 7.3 percent, up from 6.5 percent in 2024.
-
There are many ways companies are addressing rising costs, the most common being increasing employee contributions by an average of 5.9 percent, up from 5 percent in 2024.
-
Wellbeing strategies continue to be an important factor — and more likely to be implemented by larger companies with more resources to address rising costs.
In the current U.S. healthcare environment, employers are compelled to make difficult decisions. This means balancing competing and occasionally contradictory interests, like attracting and retaining talent, keeping costs down, and improving both performance and health outcomes for employees. How are employers managing this era of increased costs, paired with increased employee expectations and healthcare needs?
Aon’s 2025 Health Survey sheds some light on the added costs employers are facing, as well as how they are responding. The average projected cost increase across all respondents was 9.2 percent,1 which is in line with the 9 percent projected increase from Aon’s Global Medical Trend Rate Report. The increase is predicted to be slightly higher for small employers at 10.3 percent, and slightly lower for larger employers at 8.3 percent.
Those projections, however, are calculated before employers make plan changes to bring down costs. After plan design changes are incorporated, the projected increase is 7.3 percent, with a similar spread between small and large employers.
Employee Contribution Increase
The number of employers that expect larger increases varies greatly by size. About one in nine small employers expect 20-plus percent increases. However, only 6 percent of midsize companies and less than 2 percent of large companies are seeing such big increases
Keeping Costs Under Control
Four out of every five employers say they are raising the required employee contribution to health insurance. The average increase for 2025 is 5.9 percent, up nearly a full point from 2024. As one might expect, larger employers are able to absorb more of the cost increase, keeping employee contribution increases lower. What is perhaps surprising, though, is that small employers are limiting the increase more than midsize firms.
Increase in Employer Contribution by Employer Size
Smaller employers may recognize the need to control employee costs to attract and retain talent, a challenge they already face when competing with larger employers.
While increasing employee contributions is overwhelmingly the most common strategy used to address rising costs, it is not the only approach. Aon’s Health Survey asked employers what specific actions they are taking. Those specific actions were then aggregated into categories. For example, implementing a new point solution and consolidating or eliminating vendors were both part of the “vendor strategy” category.
Strategies Being Used to Address Costs in 2025 – by Category
Beyond increasing employee contributions, a variety of methods are being used to address costs. These include plan design changes, like incentives to promote high-quality, cost-effective care, better support for members through navigation solutions and wellbeing programs, tighter management of vendors and pharmacy strategies, such as PBM bidding, and more utilization management controls.
Among large employers, pharmacy strategy is second most common at 58 percent, while plan design, vendor strategy, and member support and wellbeing are all being deployed by more than half of respondents. This speaks to the ability of larger employers to pull multiple levers to help keep costs under control.
Conversely, a full quarter of small employers said they are making no changes, more than double the overall number. Whether that’s because of a lack of perceived available options or just a lack of resources to investigate and implement changes, smaller companies will consequently have to pay more.
After increasing employee payroll contributions, the second most common specific action being taken is implementing strategies to manage the cost of diabetes and obesity management drugs known as GLP-1s. This is largely driven by bigger employers, and can include requiring prior authorization, step therapy (meaning a requirement that less expensive drugs or treatments be tried before granting coverage for the GLP-1) and limiting the quantity allowed at each refill. These drugs are responsible for a disproportionate amount of increased overall medical costs. The fact that more than half of large companies are designing strategies to specifically deal with them underscores the growing complexity employers face to provide quality, affordable coverage to their workers.
Specific Actions to Address Costs in 2025
32.4%
of employers are implementing strategies to manage the cost of GLP-1 medications.
It’s important to note that increased employee payroll contributions are not the only lever employers are using to increase costs for their members. More than a quarter of employers across all sizes say they are increasing costs for employees through plan design changes, meaning increasing expenditures like deductibles and co-insurance amounts. Interestingly, there is quite a large spread between the number of small and large companies taking this action.
Employers Increasing Employee Cost Sharing Through Plan Design Changes
As with payroll contribution changes, it may be that smaller employers are not passing along the costs quite as much because they are concerned with attracting and retaining employees.
Wellbeing Strategies are Changing
Across all employer sizes, adding or changing wellbeing strategies — for example, expanding employee assistance program (EAP) access or adding new financial wellbeing programs — was not only the third most popular action taken to address costs, but it was also the only mitigation action mentioned by at least 20 percent of respondents. That speaks to the changing nature of wellbeing from a health issue to a business performance issue.
One possible reason so many employers are dialing up their wellbeing strategies is the growing importance of mental health to employees. As younger generations, who are generally more willing to discuss mental health issues, enter the workforce, there is an expectation that sufficient resources like an EAP will be available. With provider shortages driving up costs, employers are recognizing that solutions like expanded emotional wellbeing programs are an important way of providing attractive benefits.
The Road Ahead for U.S. Benefits
While cost increases are nearly guaranteed to continue in the coming years, employers are realizing that they are not merely passengers on the journey. Rather they can use a variety of tools to craft benefit strategies that embrace their values and provide meaningful support for their employees. By fully embracing wellbeing strategies, using data to drive decisions about plan design and helping employees find high-quality, cost-effective care, employers can provide their workers the kind of benefits they need — and deserve.
30.8%
of respondents are adding or changing a wellbeing program this year.
General Disclaimer
This document is not intended to address any specific situation or to provide legal, regulatory, financial, or other advice. While care has been taken in the production of this document, Aon does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any purpose of the document or any part of it and can accept no liability for any loss incurred in any way by any person who may rely on it. Any recipient shall be responsible for the use to which it puts this document. This document has been compiled using information available to us up to its date of publication and is subject to any qualifications made in the document.
Terms of Use
The contents herein may not be reproduced, reused, reprinted or redistributed without the expressed written consent of Aon, unless otherwise authorized by Aon. To use information contained herein, please write to our team.
Aon's Better Being Podcast
Our Better Being podcast series, hosted by Aon Chief Wellbeing Officer Rachel Fellowes, explores wellbeing strategies and resilience. This season we cover human sustainability, kindness in the workplace, how to measure wellbeing, managing grief and more.
Aon Insights Series Asia
Expert Views on Today's Risk Capital and Human Capital Issues
Aon Insights Series Pacific
Expert Views on Today's Risk Capital and Human Capital Issues
Aon Insights Series UK
Expert Views on Today's Risk Capital and Human Capital Issues
Construction and Infrastructure
The construction industry is under pressure from interconnected risks and notable macroeconomic developments. Learn how your organization can benefit from construction insurance and risk management.
Cyber Labs
Stay in the loop on today's most pressing cyber security matters.
Cyber Resilience
Our Cyber Resilience collection gives you access to Aon’s latest insights on the evolving landscape of cyber threats and risk mitigation measures. Reach out to our experts to discuss how to make the right decisions to strengthen your organization’s cyber resilience.
Employee Wellbeing
Our Employee Wellbeing collection gives you access to the latest insights from Aon's human capital team. You can also reach out to the team at any time for assistance with your employee wellbeing needs.
Environmental, Social and Governance Insights
Explore Aon's latest environmental social and governance (ESG) insights.
Q4 2023 Global Insurance Market Insights
Our Global Insurance Market Insights highlight insurance market trends across pricing, capacity, underwriting, limits, deductibles and coverages.
Regional Results
How do the top risks on business leaders’ minds differ by region and how can these risks be mitigated? Explore the regional results to learn more.
Human Capital Analytics
Our Human Capital Analytics collection gives you access to the latest insights from Aon's human capital team. Contact us to learn how Aon’s analytics capabilities helps organizations make better workforce decisions.
Insights for HR
Explore our hand-picked insights for human resources professionals.
Workforce
Our Workforce Collection provides access to the latest insights from Aon’s Human Capital team on topics ranging from health and benefits, retirement and talent practices. You can reach out to our team at any time to learn how we can help address emerging workforce challenges.
Mergers and Acquisitions
Our Mergers and Acquisitions (M&A) collection gives you access to the latest insights from Aon's thought leaders to help dealmakers make better decisions. Explore our latest insights and reach out to the team at any time for assistance with transaction challenges and opportunities.
Navigating Volatility
How do businesses navigate their way through new forms of volatility and make decisions that protect and grow their organizations?
Parametric Insurance
Our Parametric Insurance Collection provides ways your organization can benefit from this simple, straightforward and fast-paying risk transfer solution. Reach out to learn how we can help you make better decisions to manage your catastrophe exposures and near-term volatility.
Pay Transparency and Equity
Our Pay Transparency and Equity collection gives you access to the latest insights from Aon's human capital team on topics ranging from pay equity to diversity, equity and inclusion. Contact us to learn how we can help your organization address these issues.
Property Risk Management
Forecasters are predicting an extremely active 2024 Atlantic hurricane season. Take measures to build resilience to mitigate risk for hurricane-prone properties.
Technology
Our Technology Collection provides access to the latest insights from Aon's thought leaders on navigating the evolving risks and opportunities of technology. Reach out to the team to learn how we can help you use technology to make better decisions for the future.
Top 10 Global Risks
Trade, technology, weather and workforce stability are the central forces in today’s risk landscape.
Trade
Our Trade Collection gives you access to the latest insights from Aon's thought leaders on navigating the evolving risks and opportunities for international business. Reach out to our team to understand how to make better decisions around macro trends and why they matter to businesses.
Weather
With a changing climate, organizations in all sectors will need to protect their people and physical assets, reduce their carbon footprint, and invest in new solutions to thrive. Our Weather Collection provides you with critical insights to be prepared.
Workforce Resilience
Our Workforce Resilience collection gives you access to the latest insights from Aon's Human Capital team. You can reach out to the team at any time for questions about how we can assess gaps and help build a more resilience workforce.
More Like This
-
Article 6 mins
Managing Non-Financial Risks to Build Organizational Resilience in the Financial Institutions Industry
Non-financial risks are often difficult to predict and quantify, yet present a real threat to financial institutions. In this volatile environment, risk management is playing a greater role in creating business resilience and identifying where capital should be deployed.
-
Article 9 mins
Ensuring Operational Stability Post-Spin-Off: A Conversation with Daniel Halter from Sandoz
Daniel Halter, Director Global Insurance at Sandoz, discusses, how smart risk & insurance management supported the Sandoz core mission to provide affordable, off-patent medicines to patients who need them most with Ana Serdarevic, Head of Aon’s Transaction Advisory Services for DACH.
-
Article 8 mins
U.S. Rail Sectors Work to Mitigate Capacity and Pricing Risk Issues
U.S. freight and commuter rail industries are facing excess liability and property issues for different reasons. These railroads are critical to infrastructure and vital to the economy, yet finding effective solutions remains complex.