Technology, Media and Communication

Industry Overview

Technology, Media and Communications

Seizing Opportunities in a Fast-Moving Environment

After a long run of rapid growth and relatively easy access to capital, the technology, media and communications industry faces growing headwinds and rising volatility. Business disruptions, changes in the way people consume content, cyber attacks, industry consolidation, intellectual property risks, mergers and acquisitions, environmental, social and governance (ESG) factors, and post-pandemic workforce issues all threaten operational resiliency and profitability.

Yet, while demographic, economic and geopolitical trends are converging to create an incredibly challenging operating environment, this is an exciting moment for business leaders who can manage risk, harness new technologies, and engage their people to capitalize on emerging growth opportunities.

At Aon, our teams have deep experience across all segments of the technology, media and communications industry—including content and digital platforms, semiconductors, software and hardware firms, and telecommunications—and we partner with clients to navigate complex risks, cyber threats, intellectual property disputes, reputational crises, shifting talent needs, and more, to protect assets, optimize performance, and achieve strategic objectives.

01

Cyber Attack or Data Breach

Cyber attacks are, and will remain, a top risk across all geographies and industry sectors. All leaders need a cyber game plan.
02

Failure to Attract or Retain Top Talent

Companies excel when they have the best possible talent in each role, from the C-suite to the front line. An inability to fill these slots and retain top-performing employees can have serious repercussions.
03

Tech or System Failure

Technology failure can result in a loss of income and also have knock-on impacts on a company's reputation.
04

Economic Slowdown or Slow Recovery

Global economic uncertainty is being fueled by geopolitical volatility and unpredictable inflation and interest rates.
05

Failure to Innovate or Meet Customer Needs

As technological advances continue to accelerate and push the boundaries of what companies can offer, organizations are under more and more pressure to address customers’ emerging needs or face losing out to competitors.

Report

Pace Matters, but Only When Allied with Strategy

Leverage Expansion and Diversification

Against rapid technological advancement, economic volatility and significant human capital challenges, the TMC companies that will gain a competitive advantage are those that can build the necessary resilience and long-term vision across risk capital and human capital challenges.

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Article 3 mins

Better Decisions in Trade, Technology, Weather and Workforce

From global supply chain risks to climate insecurity, organizations face challenges and complexities on a scale rarely seen before.
Article 3 mins

Risk Capital and Human Capital Perspectives

Risk Capital CEO Andy Marcell and Human Capital CEO Lambros Lambrou discuss how innovations in Risk Capital and Human Capital can help organizations boost resilience and navigate volatility.
Article 5 mins

Cyber Due Diligence Protects Deal Value in the Technology, Media and Communications Industry

Ensuring future operational resilience of an acquired TMC business during an M&A starts with getting cyber due diligence right.
Article 6 mins

Intellectual Property: An Asset to Protect and Leverage in the Technology, Media & Communications Industry

Often overlooked, intellectual property is an asset in the Technology, Media & Communications industry that must have effective risk management to support an organization’s overall operational resilience strategy.
Article 7 mins

Using Data to Close Workforce Gaps in Technology Companies

Our research shows three workforce challenges specific to technology companies. We highlight ways to close these gaps — which is key to future industry success.
Article 12 mins

Top Risks Facing Technology, Media and Communications Organizations

Technology, Media and Communications industry respondents to our Global Risk Management Survey (GRMS) ranked cyber attack or data breach and failure to attract or retain top talent as their two most critical risks.
Article 6 mins

Climate Change: Plugging the Growing Risk Gap in the Technology, Media and Communications Industry

Technology, media and communications businesses need to understand how climate change threatens their operational resilience. Parametric insurance is becoming an important part of the solution.
Article 6 mins

Equipping Your Workforce for Greater Resilience in the Technology, Media and Communications Industry

Within the fast-moving Technology, Media and Communications sector, workforce resilience is critical to operational resilience. The journey there involves understanding the key components of workforce resilience, how they can be measured and what initiatives promote greater resilience.
Article 9 mins

How AI Will Impact Human Capital in the Technology, Media and Communications Industry

Artificial intelligence is driving rapid change globally. In technology, media and telecoms, AI can be a human capital opportunity, not just a risk.
Article 6 mins

A Framework for Navigating Volatility in a Complex Environment

As the risk landscape expands, every TMC business should consider developing a robust framework for operational resilience. A three-phase strategy provides a rational approach to building a framework to help understand and manage key risk concerns and minimize business disruptions.
Article 6 mins

Protect and Grow: An Integrated Approach to Tackling Global Volatility

In today’s increasingly volatile global economy, business leaders are focusing on two key areas of decision-making: Risk Capital and Human Capital.
Article 7 mins

COVID-19 has Permanently Changed the Way We Think About Wellbeing

Aon’s 2022–2023 Global Wellbeing Survey explores what employers around the world are doing to support the needs of today’s workforce.