2024 Business Decision Maker Survey – Financial Institutions Report

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2024 Business Decision Maker Survey – Financial Institutions Report

2024 Business Decision Maker Survey – Financial Institutions Report

Across every industry and region, our clients are telling us that it’s getting harder to make decisions for their businesses. Rising geopolitical instability, workforce costs and extreme weather are among the issues that leaders must address to remain competitive in an uncertain climate.

Aon’s inaugural Business Decision Maker Survey heard directly from C-suite and executive leaders across Europe and North America about how they’re protecting and growing their businesses.

Here, we’ve distilled the findings from respondents in the financial institutions (FI) sector, and explore how they compare to the survey responses overall.

We take a closer look at how decision makers and businesses are responding to a series of profound transitions, or “megatrends”, across Trade, Technology, Weather and Workforce, which were identified in our 2024 Client Trends Report, released in May.

Key Takeaways

  • FI leaders are most concerned with technology risks, with cyber attack and data breach their #1 concern.
  • Financial institutions are more confident than other industries that profitability will increase by over 10% in the next 12 months.
  • FI leaders are more likely than average to think they are too slow to address the opportunities and risks presented by AI.
  • FI leaders are more likely to see Weather as presenting opportunities, although they rank workforce health and safety as a key weather-related risk.

#1

FI leaders are most concerned with technology risks, with cyber attack and data breach their #1 concern.