Consulting

Claims

Aon Inpoint Claims Enables Insurers to Achieve 2-4 points Reduction in Loss Ratio While Supporting Premium Growth.

The claims financial improvement opportunity of an average insurer is typically 8-12% of claims loss and ALAE costs, depending on the line of business, and insurers have limited strategies or knowledge on how to reduce financial improvement opportunity to best-in-class (typically 2%-4%). Aon Inpoint’s claims optimization team has experience with more than 80 P&C insurers globally helping them balance loss containment, operational efficiency and customer service to potentially deliver between 2% to 4% of sustainable loss ratio improvement. We have helped identify over $250M in recurring annual benefits for Aon Inpoint Claims clients.

Our Offerings

Aon Inpoint Claims Operational Assessment

Over the course of 6 - 10 weeks, depending on project scope, Inpoint conducts a comprehensive 360 degree claims assessment

Software Solutions

Our suite of innovative solutions - ClaimsMonitor®, UnderwritingMonitor®, ExperienceMonitor, and ClaimsMonitor.X – not only improve the speed and value of our optimization projects but also enable clients to monitor ongoing performance

Aon Inpoint ClaimsMonitor

Revolutionizing the traditional claims audit, Aon Inpoint ClaimsMonitor is a proprietary, web-based platform used to assess and analyze the quality of claims handling relative to best practices.

Aon Inpoint UnderwritingMonitor®

UnderwritingMonitor® proactively manages opportunities to more accurately underwrite, price risk, and improve overall underwriting quality.

ExperienceMonitor

We help companies measure their claims customer experience, provide internal workflows for service recovery, and benchmark analytics to measure performance against peer claims organizations.

Aon Inpoint ClaimsMonitor.X

Revolutionizing the traditional claims quality management, Aon Inpoint ClaimsMonitor.X is a proprietary, web-based platform used to assess and analyze the quality of claims handling relative to best practices.

Aon Inpoint CLIP: Claims Loss Improvement Platform

Driving sustained annual loss ratio improvement of 2% to 4% CLIP is a comprehensive loss and expense improvement program that rapidly drives quantifiable loss ratio improvements.