Our Impact: A Message From Our CEO

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Impact Report 2024

A Message From Greg Case

From the Desk of Greg Case, our President and CEO:

 

On behalf of colleagues across our firm, we are proud to share Aon’s Impact Report for 2024, which highlights our collective efforts to shape decisions for the better and protect and enrich the lives of people around the world.

In 2024, we saw growing complexity and volatility for businesses and society driven by four profound transitions, what we call “megatrends”, across Trade, Technology, Weather and Workforce. These interconnected trends have made it harder to make decisions on risk and people issues and the challenges and opportunities they present are why we committed to go further, faster to serve our clients, colleagues and communities.

To address these trends and better serve our industry, in 2024, we initiated our 3x3 Plan focused on three vital commitments over three years: to help our clients make better decisions on interconnected issues through our Risk Capital and Human Capital capabilities; to deliver to all client segments through our Aon Client Leadership model; and to deploy AI and advanced analytics to transform data into real-time, actionable insights and consistently excellent service through our global Aon Business Services platform.

With our 3x3 Plan — supported by a $1 billion investment — we have the greatest opportunity in our history to drive impact as a firm. This Aon United focus is integral to everything we do, including our commitments to all our stakeholders related to sustainability, inclusion and wellbeing and governance issues.

At Aon, we are passionate about managing sustainability and proud of the steps we’ve taken in recent years to reduce our environmental impact by leveraging our one-firm Aon Business Services operating platform, all while advising our clients as they work to achieve their own environmental goals. We remain focused on achieving net-zero greenhouse gas emissions by 2030 for our Scope 1 and Scope 2 emissions, which are attributable to our own operations, alongside our efforts with our colleagues, clients, suppliers and other stakeholders to further reduce our shared impact on the environment.

Over the course of 2024, this focus has motivated our firm to innovate and dedicate resources to important causes and organizations. As the largest global broker operating in Ukraine, Aon’s commitment to the country has compelled our firm to identify new opportunities for businesses to invest in the country and to stabilise the insurance market during and after the war. Last year, we marshalled a global effort that raised more than $465 million in public and private capital to reinforce Ukraine’s economy, enable foreign investment during the war and prepare for reconstruction.

Also in 2024, an insurance policy arranged by Aon for the International Federation of the Red Cross and Red Crescent Societies’ (IFRC) Disaster Response Emergency Fund (DREF) resulted in its first-ever insurance-backed payout, providing crucial funding to communities in need. This crucial and innovative insurance policy highlights the potential of our industry to do more to support humanitarian organizations and the vital work they do to protect vulnerable populations.

None of this would have been possible without the expertise, insights and commitment of our 60,000 colleagues around the world. Through targeted programs, we seek to provide more paths for the next generation of leaders to succeed and grow, which helps businesses and communities thrive. This is why we prioritize and invest in support for our colleagues — through our next-generation colleague leadership programs — and our communities — through our volunteer, mentorship and apprenticeship initiatives. Since the inception of our programs in the U.S. and UK, more than 800 apprentices have been appointed at Aon.

While recognizing that there is still much work to be done, we are excited to share the progress highlighted in this report.

Greg Case
President and CEO, Aon plc

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Our impact is greatest when we help our clients address their environmental and social challenges.

Greg Case Image
Greg Case
President and Chief Executive Officer