Make a Claim

Your warehouse burnt down? Your fleet flooded? On this page you will find all the documents you need to report your claim.

The PDFs listed below can be filled in digitally. Save the file on your computer, fill in the coloured boxes and send it by e-mail to [email protected].

Please note that some internet browsers (e. g. Firefox, Google Chrome) open the PDF documents directly in the browser without opening Adobe Acrobat first. You need to save the form on your computer and then open it with Adobe Acrobat.

If you have a claim concerning motor insurance, please send an e-mail with an appropriately completed form to [email protected].

For all other insurance lines please use the following links:

•  Property Insurance Claim Form
•  Engineering Insurance Claim Form
•  Luggage Insurance Claim Form
•  Transport Insurance Claim Form
•  Liability Insurance Claim Form
•  Motor Insurance Claim Form

 

When processing special categories of personal data (e.g. health data) (Art. 9 GDPR), the consent of the person concerned is always required in addition to the possible legal bases specified in Art. 6 GDPR.

• Consent of data processing for the purpose of claim handling

 

For further questions or additional feedback please contact us by phone using the phone numbers stated in the right hand column.